Privacy Policy at Ventura LT

Formal Information

Website Administrator

The website administrator is Ventura LT, with its registered office at:

Al. Armii Krajowej 53/202,
50-541 WROCŁAW.

You can contact us at any time regarding this privacy policy by sending a message to kontakt@ventura-lt.pl.

Processing of Personal Data on the Ventura LT Website

The Ventura LT website does not automatically collect personal data. However, such data may be received by us when:

• you fill out and submit the contact form available on our website
• you send us an email to any email address in the ventura-lt.pl domain
• you send us a shipment, e.g., via Poczta Polska, courier, etc.

In each of the above cases, we process a minimal set of personal data sufficient to respond to the initiated contact or to perform the requested service in accordance with the law.

The processed personal data may include the following information:

• first and last name
• email address
• postal address
• phone number
• residence or company registered office address
• address of the permanent place of business
• company name
• NIP and/or REGON number
• IP address

A detailed list of processed data is available on this website in the Terms and Conditions section.

We make every effort to ensure that your personal data remains secure and does not fall into unauthorized hands.

How We May Use Your Personal Data

During the processing of your personal data, we may, in certain cases, transfer it to other entities based on legal requirements or as part of performing our services for you.

• We entrust the processing of your personal data only to verified and trusted entities providing services related to personal data processing. These include, for example, companies working for us:
  • Accountants - e.g., when you receive an invoice or receipt from us for a performed service, your data appears on these documents.
  • Transport companies - some transport companies may be our subcontractors. If they perform a service on our behalf, they must know at least the sender’s and recipient’s addresses.
  • IT and hosting service providers - their telecommunications infrastructure enables you to, for example, send us an email.
  • Relevant State Institutions - Your personal data may also be transferred, for example, to tax offices to the extent necessary to fulfill tax obligations. This particularly applies to declarations, reports, statements, and other accounting documents containing your personal data.
• We do not transfer your personal data to third countries.
• We do not use profiling mechanisms that utilize personal data.
• We ensure that you can exercise your rights under GDPR related to the processing of your personal data by us.

Analysis of User Behavior

• We track and analyze your behavior on our website for statistical purposes and to optimize our website.
• Using available tools in this regard, we automatically adjust the website content to your individual interests, needs, preferences, and past actions on our website.
• This type of analysis is based on data available during your device’s connection. During the connection, we may, for example, check:
  • Your IP address
  • The approximate location of the connection from which your device connects to us
  • Device identifier on the network
• The data used for this analysis are not personal data - based on them, we cannot unequivocally identify you as an individual.

Personal Data Retention Period

• Data about orders are processed for the time necessary to fulfill the order and then until the expiration of the limitation period for claims arising from the completed order.
• Additionally, after this period, data may still be processed by us for archival and statistical purposes, particularly to identify returning customers.
• Please also note that we are obliged to store invoices containing your personal data for a period of 5 years from the end of the tax year in which the tax obligation arose.

Right to Update and Delete Personal Data

You have the right to update your personal data. To exercise this right, you can send us an email to: kontakt@ventura-lt.pl.

Subject to the situation described below, you may also request the deletion of your personal data from our databases.

Exclusions from the Right to Update and Delete Personal Data

• In the case of order data, you cannot rectify this data after the order has been fulfilled.
• You also cannot object to the processing of data or request the deletion of data until the expiration of the limitation period for claims arising from the concluded contract.
• Similarly, you cannot object to the processing of data or request the deletion of data contained in invoices.
• After the expiration of the limitation period for claims arising from the concluded contract, you may, however, object to the processing of your data for statistical purposes and request the deletion of your data from the database.